• Do you have a Mac version?
• Why can't I turn off the histogram overlay?

What is .NET Framework 1.1? The .NET Framework is a new technology from Microsoft that improves the user interface of Windows applications. GBTimelapse is based on the .NET Framework and requires that it be installed on your computer. It works with Windows XP.

You may already have a version of .NET installed on your system. To check, go to Start>Settings>Control Panel and select Add/Remove Programs. If .NET is installed, it is listed as Microsoft .NET Framework 1.1 in the currently installed programs list.

If the .NET Framework isn't installed, the installation program will display a message box saying...

This setup requires the .NET Framework version 1.1.432. Please install the .NET Framework and run this setup again. The .NET Framework can be obtained from the web. Would you like to do this now?

After clicking the 'Yes' button, your browser will open to a Microsoft download page where you can download dotnetfx.exe. Please download and install it and then run the GBInstaller program again.

Is .NET a security risk? No. .NET is one of Microsoft's recommended downloads for Windows 98, NT, 2000 and XP. Applications in the Recommended Download category are one level below those in the Critical Updates category, which includes the latest Windows and Internet Explorer service packs and other important updates. .NET presents no more of a security risk than running Microsoft Word, Microsoft Excel or Internet Explorer.

Will GBTimelapse work on a Windows 7 PC?

When GBTimelapse starts you may see this screen. Just click on the "Yes" button.

Alternatively you can turn off "User Account Control" on you computer and avoid seeing the screen when GBTimelapse starts.

Will GBTimelapse work on a Windows Vista PC? You can run GBTimelapse on a Vista computer by setting GBTimelapse to run in Windows XP compatibility mode. If you have a Vista computer, please install the GBTimelapse free trial, set the compatibility mode, and try it with your camera.

• Install GBTimelapse
• Use Windows Explorer to find the file GBTimelapse.exe in the folder "C:\Program Files\Granite Bay Software\GBTimelapse"
• Right mouse click on GBTimelapse.exe and select Properties
• Check the box named "Run this program in compatibility mode for" and select "Windows XP (Service Pack 2)" from the drop down list.
• Click Apply and then OK

Does GBTimelapse remember the camera settings? It will save your camera settings if you check "Restore camera settings when connecting" under Other Preferences.

Does GBTimelapse capture the still images directly to computer's hard drive or the cam's memory card? Images can be captured to the hard drive, the memory card or both.

How much "Manual Control" of the camera is through the software? The amount of manual control depends on the camera model number. Canon's G Series have full control of speed, aperture, ISO, white balance, flash, exposure compensation and focus lock; but not manual focus. However, some of the more compact models do not offer any manual control.

Are you limited by the camera intervalometer settings -- 1 minute minimum and 100 frames maximum -- or can you set your own values? The shortest interval depends on your camera/connection speed (usually about 2 seconds) and the longest interval is 1 hour. The number of images is unlimited, we test the software to 25,000 frames in one session.

Does the movie preview allow one to toggle through frames or does one need to generate instant preview after each frame is shot? It's a continuous live "thumbnail" preview that can be set to loop or can be viewed one frame at a time with a scroll bar and arrows.

How do you power the camera out in the field? One way is to use the Canon "Charge Adapter/Car Battery Cable" that plugs into the cigarette lighter (accessory socket) in a car. It works with the G-Series cameras and the Pro 1.

Does GBTimelapse work with the new camera models? Canon releases a new SDK (Software Development Kit) twice a year, usually June and December. GBTimelapse uses the most recent SDK and may or may not work with a newly released camera model. If you have a new model, why not download the free trial and see if it works. We will update GBTimelapse as soon as the next version of the SDK becomes available.

My Canon 350D (or other model) will not connect? 1)You must go into the camera's menu and change the connection mode from Print to PC. This may be true of other models too. Also, some PowerShot cameras must have the camera mode switch on Play rather than on Camera.

2) Are you running Windows XP? Is the camera USB cable connected properly? Is the camera power on? (Some cameras turn themselves off after a few minutes)

3) Is the battery fully charged?

4) Make sure the Canon EOS Utility is not running. When the camera connects, Windows raises a dialog asking what to do. You may have set it to allways run the Canon EOS Utility. This may conflict with GBTimelapse.

Why does the camera take so long to connect? The Canon software drivers perform a test of the cameras memory card when it is first connected. If there are a large number of images on the card, it can take several minutes.

Will GBTimelapse work with my video camera? My Nikon? My Sony? GBTimelapse is designed to work only with Canon PowerShot and EOS digital still cameras.

I bought a used camera. Where can I get the Canon drivers? Go to the Canon Download Library

My camera stops while doing a timelapse. What's wrong? Camera errors are common with cameras released before 2006 because of problems with the Canon image transfer software. Please check Camera Error Tips to see how to minimize the problem.

I want to set up this software on a lab computer that isn't connected to the internet - is this possible? After you purchase a copy of GBTimelapse, we can send you a license file to use with an unconnected computer.

After using your software to capture time-lapse photos, what software do you use to put it together? QuickTime Pro is an inexpensive way to go. Other options include Adobe Premiere Elements, Adobe Premiere, or Adobe After Effects.

Can I use my cameras bulb mode? Sorry, but bulb mode is not supported. If you are unsure about any other capability. Just download the free trial and see what it can do.

While doing a time-lapse, why does the capture time vary? The actual capture time will vary because of the way the Windows operating system works. Windows is not a "real time" OS. The Windows Task Manager allocates time among all the processes running on the computer according to a priority scheme. There is no way for a client program like GBTimelapse to force Windows to give it time. The capture time is shown in red if it is longer than the time interval you asked for. If you see this happen, you should increase the time interval.

How far can the camera be from the computer? For moderate distances you may need to buy a self-powered USB extension cable. For longer distances there are special USB extension devices, do a search on USB Extenders.

My 400D XTi Will not connect to GBTimelapse. Make sure the EOS Utility is shut off before running and connecting GBT. You may have the camera and PC set up to Auto-load the EOS Utility upon connecting USB cable.

When I start GBTimelapse I get an application error and it won't run. The file GBTimelapsePrefs.xml may be corrupted. Delete it and try again.

Do you have a Mac version of GBDeflicker? Sorry, but GBDeflicker is only available for Windows at this time.

Why can't I turn off GBDeflicker's histogram overlay? The GBDeflicker Beta testing version overlays the histogram after the beta testing time period is over. So all beta versions will behave this way after June 30, 2007. If this is happening to you, maybe it's time to purchase GBDeflicker!